"The support after maternity leave was great."

Liese Spicer, Group Buyer

A view from our Head of Financial Services

23 May 2019
A view from our Head of Financial Services

It’s a great time to be part of our Financial Services business as Graham Harvey explains.

Ever since NFU Mutual was established in 1910, we’ve provided a variety of financial products to customers across the UK, based on personal service and honest advice. Our Financial Advisers are at the heart of this, providing life insurance, pension, investment and wealth management products. From small investors to high net worth individuals, you’ll continue our tradition of looking after them all, getting to know their circumstances and helping to protect them, their families and their businesses.

Our proposition offers financial planning advice across a wide range of products. Working closely with our network of more than 300 Agency offices, means we are rooted in local communities and have incredibly strong customer relationships.

We’re a financially strong business and since 2012, we’ve been constantly investing in technology, from a new investment platform to point of sale and back office systems. It’s a level of investment that continues, as we focus on giving customers the highest level of service.

In fact, we make sure our Advisers have all the support they need to put customers’ requirements first every time. Why? Because as a mutual, we’re owned by our customers, so it’s vital we always do the right thing by them. That’s why we’re proud of our impressive 95% policy renewal rate and high customer satisfaction scores. These show how much customers up and down the UK appreciate our unique approach.

Graham Harvey,
Head of Financial Services

If you’re an experienced Financial Adviser considering your next career move, click here to find out more about our Financial Services proposition.

Categories: Insurance