Richard Pilkington

Technical Claims Manager

“Since joining NFU Mutual in 2003, my development has been fantastic. I started as a Claims Superintendent, progressed to Regional Claims Controller and then onto my current position as Technical Claims Manager, based in Head Office. When I applied, I was actually in a stable role with another general insurer and hadn’t actually been actively looking, but on the strong recommendation of a colleague who already worked here, I really felt the philosophy and values of the group suited me perfectly. It proved to be a very good move indeed.

Although I expected my career to develop, I couldn’t possibly have anticipated the commitment and investment the company has made in me. Here you truly get out what you put in and I really feel like my hard work is recognised and, more to the point, rewarded. The work is interesting and I find it hugely satisfying to know how highly we’re regarded by our customers and that our market-leading claims service is the envy of our competitors. The fact that Stratford-upon-Avon is a great place to raise my young family is really an extra bonus. If you’re at all interested, then I’d urge you to get in touch – I did and have not regretted one minute.”